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mailjet support ticket

11/01/2021

50-70% … So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. Our mission is to simplify email delivery and collaboration so our customers can focus on growing their businesses. ... Avec plus de 130 000 clients et des bureaux dans le monde entier, Mailjet est le leader européen de l’emailing. Vendor response. Mailjet Plugin does not save the changes when clicking on the SAVE BUTTON (Integrations Tab). While I wait I am loosing thousands of dollars in sales. Apr 2, 11:14 UTC Resolved - This incident has been resolved.. Apr 2, 09:24 UTC Monitoring - The situation is resolved and all Mailjet services are now operational. The Mailjet Crew By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list. In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Mailjet and Zendesk. Seamlessly integrate Ticket Tailor with MailJet. Autotask vs Mailjet compared, reviewed and rated. But Mailjet is blocking recipient email addresses without any explanations. Read about their experiences and share your own! Mailjet DO NOT REPLY to EMAILS. One ticket resolving takes more than 1 week! This is terrible customer support. We will continue to monitor them and are currently assessing the impact of the incident on scheduled campaigns and emails that were in progress during the downtime. Read about their experiences and share your own! Asked for a refund but NO REPLY. Create, send and analyze your transactional and email marketing campaigns straight from within your Magento admin and boost your bottom line. With GDPR effective date coming on 25 May 2018, all marketers concerned with GDPR need to change rapidly how they seek, obtain and save consent. So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. It is a system of records which helps you in keeping track of your issue from your member panel at any given time. Thank you for providing your ticket number. Support ticket allows users to report problems or ask for help/action on certain issues to experience seamless services. Read about their experiences and share your own! Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. I use mailjet through a third party hosting account. Connexion & récupération de compte Ouvrez un ticket support Conformité & limitation de compte Ouvrez un ticket support. 1,729 people have already reviewed Mailjet. No reply or acknowledgement of support Ticket. The issue was quite urgent. GetApp will help you learn more about each of these software and make the best decision for your business. Submitted 2 support tickets. | Read 21-40 Reviews out of 1,723 This is a loss for our business and embarrassment in front of our customers. With our transactional and marketing e-mail solution, it’s never been easier to get your emails into the inbox! I raised a ticket. Try Leadsbridge for free now! There is a “Contact Us” option on this page, which allows you to submit a ticket. The purpose is to anticipate deliverability problems and “block” an email from being sent when it has no chance of reaching the recipient’s inbox in order to avoid a negative impact on your sender reputation. Mailjet and Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. It’s been four days and they won’t reply. I have done the test in a new installation of WordPress 5.2.1 with WooCommerce 3.6.3 and Mailjet 5.1.0 with Twenty Nineteen. I have two ticket open, and one without solution yet. The mantra Mailjet C.A.R.E.s is our way of describing what life is really like at Mailjet. Posted 2017-09-04 21:49:40 by edrokov One of Mailjet’s strengths is the ability to detect if an email would be marked as SPAM and has no chance of reaching the recipient’s inbox. | Read 21-40 Reviews out of 1,846 So I raised another ticket asking why they are not replying. Why to create a support ticket? Then in a very short time, I saw the ticket was closed. Thank you for choosing Mailjet :) Have a nice weekend and happy sending! 3 Major Cons (3rd will shock) & 15 Pros☑️ Of MailJet. Instead, you are taken to Mailjet’s Support Center, which has a range of FAQs, guides, and whitepapers. GetApp will help you learn more about each of these software and make the best decision for your business. Very interesting. Suspended our 12 Month PAID account. Browse. Mailjet constantly spam blocks my subscribed emails. Increase your merchant revenue with the Mailjet all-in-one Magento email plugin! If I start a new business, probably Mailjet will not be my choice. Abonnez-vous à la newsletter Mailjet . Mailjet being […] Create, send and analyze your transactional and email marketing campaigns straight from within your PrestaShop merchant account and boost your bottom line. Using Mailjet service for transactional email deliveries to our customers. Veuillez entrer une adresse valide. Mailjet provide a status page indicating any known faults with their services: Mailjet Status Page; If you are experiencing a fault with Mailjet please contact their Customer Support team: Open a Support Ticket with Mailjet; Service Support: This service is entirely owned and operated by Mailjet, who will monitor for, identify and fix all faults. Mailjet's Status Page - Event API delay. Really bad company, blocking accounts after you upgrade the plan and after you paid almost a 200 eur plan, now not answering to emails either to open tickets, lost money , stay away from mailjet Support agents doesn't do anything just beating the bush, no service, no tickets attended and NO MONEY! Mailjet vs Talkdesk compared, reviewed and rated. You can eventually select to integrated using MailJet as a common SMTP service, but usually it’ll be slower. Therefore I can’t integrate Mailjet with Woocommerce. Automatically sync new leads with MailJet for a real-time synchronization. Get started with workflows like: Create Zendesk tickets from new Typeform entries.Or check out the rest of our guided workflows.Save time with Zapier; it's free to try. 1,723 people have already reviewed Mailjet. Home; ITSM Tools Autotask vs Mailjet Learn why GetApp is free Autotask vs Mailjet. Some users may be experiencing difficulties connecting to the Mailjet app or see a "404” message. It seems like our support team worked out a solution for you and we hope you are happy with the outcome! The MailJet extension, once installed, can be configured with an API key and an API secret provided by MailJet. To decide if an email should be blocked/pre-blocked or not, Mailjet’s system examines several parameters including your sending history. 50+ Users Reviews, 10+ FAQs & Alternatives. Mailjet has no contact information for support. As we were in discussion with the MailJet Support [1], it turns out that there is a bug in the WYSIWYG editor of MailJet. 15+ Active Deals. After you receive the confirmation that the FBL set up is completed on Yahoo’s side, open a support ticket with the following information: - the sender domain(s) that you want to have the Yahoo! Failed to respond to Support Cases. Mailjet for PrestaShop Description. Very bad Service and support is virtually NON existant. Mailjet is an easy-to-use all-in-one e-mail platform. No one has gotten back to me. 1,846 people have already reviewed Mailjet. | Read 61-80 Reviews out of 1,834 Mailjet is Europe’s leading e-mail solution, with over 130,000 customers in 150 countries. We are still monitoring the incident, in the meantime, if you have any question, please open a ticket to our support team. [API v3] Mailjet for Magento Description. NO Phone number to call them. A very small portion of Event API users may experience a delay in receiving events to their endpoints. Our engineers are already investigating and we will update you here shortly. Boost your ROI and increase your merchant revenue with the Mailjet v3 all-in-one PrestaShop email plugin! Only those plugins and that theme are installed. Its cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. Free $100-$500 Credit. Posted Nov 27 , 2017 - 11:06 UTC Investigating In an effort to provide excellent service, could you share your Support Ticket number by email at contact@mailjet.com. the multiple nested loops work, if you use them within a HTML Block and not directly in the WYSIWYG Editor. Read about their experiences and share your own! It is recommended to select the integration via API (version 1 or version 3 – read below) in the configuration panel. I recommend you stay away from this company. No one from the 3rd to mailjet. It’s what makes us love our work and the Mailjet family we work with. FBL activated and you used during the setup at Yahoo! | Read 241-260 Reviews out of 1,729 The most secure, enterprise-friendly technology for your Ticket Tailor integration. Emails are being sent. 1,834 people have already reviewed Mailjet. - the API … Mailjet and GDPR compliance: Answers to your most frequent questions The new general data protection regulation (EU GDPR) has a direct impact on marketing practices, including email marketing. Mailjet is an all-in-one solution to send, track and deliver both marketing and transactional emails. Magento email plugin of Event API delay third party hosting account transactional emails of 1,723 so far my is... Support ticket allows users to report problems or ask for help/action on issues... Enterprise-Friendly technology for your business t integrate Mailjet with Woocommerce had an underwhelming.. For help/action on certain issues to experience seamless services admin and boost your mailjet support ticket and increase your revenue... Without solution yet Mailjet: ) have a nice weekend and happy sending on save... 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To simplify email delivery and collaboration so our customers can focus on growing their businesses is! Can focus on growing their businesses a nice weekend and happy sending is Europe ’ s what makes Us our...

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