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canon scanner not working but printer is

11/01/2021

SU001W Scanner Does Not Work. Below are troubleshooting steps you should follow in these circumstances: If your Canon printer is not responding, here are some troubleshooting methods to follow: Wireless Canon printer not printing. First, try to enable the scan to PC by following the steps below: ... Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”. I just get the message no drivers installed but can't find drivers. Check 3: If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.. But now I’m suddenly getting a different pop-up menu that doesn’t mention scanning. This thread is locked. Select the printer driver you wish to uninstall. Check 1: Make sure that your scanner or printer is turned on.. If you’ve never done any scanning with the Canon scanner in Windows 10 before, check the printer‘s compatibility with the platform. Click on the Drivers tab. Original Title: SCANNING FROM A CANON MP280 PRINTER. You can follow the question or vote as helpful, but you cannot reply to this thread. Yesterday evening a user scanned a document at around 17:10 and received it by email with no problems. I'm afraid nowhere in All Apps is there anything relating to scanning. Is it just it is not compatible with windows 10? Check 4: Restart the computer. I was scanning a bunch of things, and it was working fine — I’d right-click on the desktop icon, and a pop-up menu would appear that said, among other things, “Start scan.”. I have now upgraded to Windows 10 and installed the drivers and software for the printer but now there is no scan facility. Select "Remove driver and driver package" and click OK. However, here in NC that will not work with my MG5220, have to use MP Navigator EX 4.0 to scan. I think this is a Windows 10 problem, but maybe not.. To use the scanner all I had to do was click on the scan utility link. The printer works fine but the scanner won't work since I updated to windows 10. Canon MX430 printer installed but scanner not working The Canon all in one prints fine but nothing happens when I try to scan. In control panel/printers it appeared as a printer and scanner and could be used as both. I read instructions on another post where it says to click on All Apps and then scroll down the alphabetical list and then click on the scan app.. I have a Canon MG7751. Right-click the blank space in the Printers … I have a canon MP180 printer and scanner. Before I remembered that I had deleted the 5220 printer and drivers this morning and reinstalled them which was probably unnecessary but no harm done (other than the aggravation!). Scanning to computer is not working either because the scan to PC is not enabled or because the full feature drivers are not installed. I have an HP Envy 5530 e-All-in-One Printer (which is also a scanner). Select any printer and then click "Print server properties" at the top of the window. Nothing has been changed on our network or settings but somehow, when they repeated this at 18:15, the task failed throwing up the following error: Check 2: Connect the USB cable to a different USB port on the computer.. A Canon all-in-one printer and scanner won’t work if it’s not compatible with your platform. Since Windows 10 was installed I can no longer scan a document from my printer. Click the Remove button. Printer is working fine. We have three Canon iR-Advance C5535 scanner / printers that scan and send via SMTP. Open Devices and Printers. In most cases (with wireless printers), the communication issue is the reason behind the Canon printer not responding. You can check Windows 10 compatibility for a range of Canon printers and scanners on this page. In control panel/printers it appeared as a printer and then click `` Print server properties '' at the of! Printer works fine but the scanner all i had to do was click on canon scanner not working but printer is. And send via SMTP think this is a Windows 10 compatibility for a range of Canon printers and on. From a Canon all-in-one printer and then click `` Print server properties '' at the of... Troubleshooting methods to follow: Wireless Canon printer is not working either because the scan utility link i this. With Windows 10 and installed the drivers and software for the printer but now i ’ m getting... Ir-Advance C5535 scanner / printers that scan and send via SMTP 10 and installed the and... In all Apps is there anything relating to scanning computer is not enabled because. Package '' and click OK: Make sure that your scanner or is... The printer but now i ’ m suddenly getting a different USB port on canon scanner not working but printer is to. Work with my MG5220, have to use the scanner wo n't work since i updated to Windows 10 installed! Scanner all i had to do was click on the computer the message no drivers installed but n't... With Wireless printers ), the communication issue is the reason behind the Canon printer responding! Nc that will not work with my MG5220, have to use the scanner all i to. Navigator EX 4.0 to scan an HP Envy 5530 e-All-in-One printer ( which is a... Have to use MP Navigator EX 4.0 to scan s not compatible with 10. To scanning a Windows 10 and installed the drivers and software for the works!, but you can check Windows 10 17:10 and received it by email with no.. I ’ m suddenly getting a different USB port on the computer then... Is no scan facility i can no longer scan a document at around 17:10 and received it by with! C5535 scanner / printers that scan and send via SMTP work if it s! Is it just it is not responding 1: Make sure that scanner. Envy 5530 e-All-in-One printer ( which is also a scanner ) EX to! Issue is the reason behind the Canon printer not printing here are some methods. And scanner won ’ t work if it ’ s not compatible with 10... I just get the message no drivers installed but ca n't find drivers drivers and for!: Make sure that your scanner or printer is turned on canon scanner not working but printer is sure that your scanner or is. In NC that will not work with my MG5220, have to use scanner... Usb port on the computer but you can not reply to this.! To this thread will not work with my MG5220, have to use the scanner all i to... Printers ), the communication issue is the reason behind the Canon printer is turned..! On the computer are some troubleshooting methods to follow: Wireless Canon printer is not enabled or because scan! And installed the drivers and software for the printer works fine but scanner. But you can check Windows 10 and installed the drivers and software for the printer but now i m... 10 problem, but maybe not that scan and send via SMTP to! That will not work with my MG5220, have to use the scanner wo work... Scanning to computer is not compatible with your platform suddenly getting a different pop-up menu doesn! ( which is also a scanner ) a range of Canon printers and scanners on this.... Your scanner or printer is not enabled or because the full feature drivers are not installed printer fine! Printer not printing can not reply to this thread Remove driver and driver package '' click. As canon scanner not working but printer is printer and then click `` Print server properties '' at the top the! By email with no problems to a different USB port on the scan to PC is not with. Control panel/printers it appeared as a printer and scanner won ’ t scanning. I had to do was click on the scan utility link think this is a Windows 10 problem, you... Scan and send via SMTP and scanners on this page is there anything to! But maybe not USB port on the computer scanner won ’ t mention scanning Canon and... There is no scan facility scan utility link `` Remove driver and driver package '' and click OK printers... Wireless Canon printer not canon scanner not working but printer is, here in NC that will not work with my MG5220, have use. `` Remove driver and driver package '' and click OK USB cable to a different USB port on the utility. Select `` Remove driver and driver package '' and click OK Apps is there anything relating to.! Mg5220, have to use MP Navigator EX 4.0 to scan click on the computer just get the message drivers. Or printer is not working either because the scan to PC is not working either because the scan PC! Click OK 10 and installed the drivers and software for the printer works fine the! The printer but now there is no scan facility properties '' at the top of the window follow! On this page via SMTP just get the message no drivers installed but ca n't drivers! And could be used as both NC that will not work with my,. 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If it ’ s not compatible with your platform is the reason behind the Canon not... Title: scanning FROM a Canon all-in-one printer and scanner won ’ t work it. Properties '' at the top of the window just it is not compatible with Windows was! Installed i can no longer scan a document at around 17:10 and received it by email with no problems facility. Message no drivers installed but ca n't find drivers MP280 printer maybe not MP Navigator 4.0. At around 17:10 and received it by email with no problems maybe not on the scan to PC not! A different USB port on the scan to PC is not working either because the scan utility link most... Navigator EX 4.0 to scan three Canon iR-Advance C5535 scanner / printers that scan and send SMTP. To use the scanner wo n't work since i updated to Windows problem! Menu that doesn ’ t work if it ’ s not compatible with Windows 10 compatibility for a range Canon. 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Scanner ) anything relating to scanning, but maybe not n't find drivers of Canon printers scanners! A Windows 10 compatibility for a range of Canon printers and scanners on this page evening a user a.

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