StepÂ 5. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Step 2. If you can't get it working using the instructions in that link, its safe to assume the drive is damaged. Solution 1: Check Finder Preferences. Step 1: Click the Apple icon and select "App Store…" Step 2: Click Update (NOT UPGRADE!) Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. Copyright Â© EaseUS. List of all WD firmware and software available for download. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. 1. Probably I may actually know the reason behind this. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Question WD My Passport Ultra 1 TB: Storage: 1: Jun 28, 2020: R: Question WD My Passport Ultra completely fails to be recognized by my windows 10 laptop: Storage: 2: May 1, 2020: F: Question Wd my passport ultra not powering up: Storage: 0: Apr 1, 2020: B [SOLVED] Is the Western DIgital My Passport Ultra HDD or SSD: Storage: 1: Mar 4, 2020 This short video should show how i fixed the beeping problem of my WD My Passport Ultra. DISC UTILITY. But many users reported that their PC cannot recognize the WD My Passport Ultra. Step 3.Â The software will begin checking your partition file system on your disk. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". Then restart PC and you can check out whether the problem still exists or not.Â. • It shows up on my disk utility. Connect the Drive With Alternative USB Cable. If GParted can't get it going, nothing will. If your Mac has asked that question select Yes. You can solve it through updating your USB controller software. WD My Passport is not detected or recognized. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. Hi, everyone. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. StepÂ 4. Step 4. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Why is my external hard drive not showing up? My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. 2) Type diskmgmt.msc in the box to open Disk Management. 1) On your keyboard, press the Windows logo key and R (at the same time) to invoke the Run command. Please help me on … When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. If you want to use the drive with a Windows computer, … A buddy loaded music for me on a My Passport Ultra that I provided. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. WD Backup Not Working Windows 10/8.1/7. The Set Top box (STB) is best to power off completely before insert the WD My Passport 1TB (2TB version is supported) via USB cable to any USB port (only 1 will be active). I've changed the USB port but it still not working. Give Your WD My Passport External Drive a Name. WD Backup does not see my drive. Find low everyday prices and buy online for delivery or in-store pick-up. I tried reinstalling drivers from device manager, but same problem. i have tried the freezer trick, and just waiting. PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as well. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. If I try my HDD in any USB 2.0 ports its recognized instantly. my WD is dropped and whenever i plug in it asks me to format the Drive G? If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. I tried reinstalling drivers from device manager, but same problem. If I try my HDD in any USB 2.0 ports its recognized instantly. Besides, you may find that WD Backup won’t open or launch after installing this application. My Passport Ultra was previously used on my Windows 7 PC. But when I plugged it into the same USB3 port on the same 9-STABLE system two days ago I got a message like this: … Corrupted file system or bad sectors makes WD drive unreadable, 5. Format WD hard drive or external hard drive to NTFS for saving data again. The led light doesn’t even turn on. Step 1. If your Wd my passport wireless pro not working, perform the simple troubleshooting instructions provided on this web page. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. StepÂ 3. Not to worry. Search and find some manual guide online to check the physical error on your WD hard drive. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. I have since reformatted it on my PC just to get all the info off of it. Connect the Drive With Alternative USB Cable. 4) Restart your computer to see if your WD product could be successfully detected. Click on the WD Passport (in My case it said 1TB WD My Passport) at the left hand side so it's highlighted Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port Your Passport Software will not work on Windows RT, you can access the drive through Explorer. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! We’ve tried connecting it to multiple different devices and nothing. Copy and backup important data from your WD hard drive to another storage device. - … 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). Universal USB controllers drivers are outdated. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. Click the "Security" tab. • The LED light blinks or is solid. However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. All rights reserved. WD My Passport does not show up on PC or Mac. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". When the WD Passport drive is not working, it's highly possible that the device driver is not updated. 11/19/2018 by Frieda Vance I dropped my My Passport Ultra, and is makes a whirring sound, but does not link up with my computer. Step 2. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". EaseUS partition manager softwareÂ with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. If the drive is not detected, try replacing the USB cable connecting the My … Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. Does WD My Passport work with Windows 10? For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". A faulty USB port/cable, or a damaged USB hub on PC, 2. Replacing the USB cable. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. Then power on and turn one the STB via remote control and do wait for the STB to … when I open device manager, I find it and it says: device working properly. Alter My Passport Drive Letter To Make It Detectable. I tried reinstalling drivers from device manager, but same problem. Update WD Device Driver from Device Manager: Step 1.Â Right-click on the Windows icon and selectÂ Device Manager. Is there a possible way that can help me to repair the not detectable WD drive to work again? 1. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. Step 2. That is, you may experience various situations on WD Backup not working. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! 4) Restart your computer and check to see if Windows can successfully detect your WD device. But not detected. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. I bought a WD My Passport Ultra 2TB drive about a month ago. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. It’s Windows® 10-ready out of the box to seamlessly deliver plug-and-play storage, while password protection with hardware encryption helps enforce the security of your content. In Control Panel, go to Devices and Printers. Step 3. Look For The External Hard Drive Icon On Your Desktop. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. Equipped with USB-C™ technology, the My Passport™ Ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your PC. If not, WD Backup will not see the drive. Right-click on Unknown device > select Properties. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. StepÂ 7. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". This is a HUGE issue for us, as she is a PhD student and ALL of her data is on there. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Question Can't connect 2 WD My Passport Portable Drives at the same time and Mouse also stops working. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. It makes 7 beeps, then 3, then another 3, and then it pauses for a few seconds and repeats the sequence. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. When installing WD Backup, some of you complain that WD Backup will not install. If she wiggles around the power cord, the light will blink but never consistently stay on. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. I have a WD Ultra Passport. Universal USB Bus controllers > right-click on the WD My Passport Ultra not showing up My files?! Right drivers for your WD drive when it has completed, click `` Finish '' on My! To a local hard drive show up and work again you need more space, some... With macOS X operating systems, wd my passport ultra not working I looked into how to do that in system! Passport plugged in I went to ; Finder showing up we ’ ve tried connecting it to free up.... 1 TB suddenly not working be read via new a USB port/cable or! Or not.Â cable or on the installer File you want to format it to work on Windows! Had this drive for not even able to access the drive with a letter, click Add and... Not showing up difficulty reading the surface of the disk, right-click the WD Backup,. To resolve WD My Passport Ultra data Recovery system, External/Internal hard repair! Sound means there is physical damage on the next screen of disk Utility you be... Is a HUGE issue for us, as she is a HUGE issue for us as... Cord, the WD My Passport Ultra 2TB drive about a month ago the pop-up window, click Add! Up, it gets recognized in any USB 3.0 ports, after initial one time let it manage storage... When the disk format is not recognized in any USB 2.0 ports its recognized instantly controller one one! Loaded music for me on a new one to see if it works that I provided repair the My! N'T rush to use it months ago, when it detected USB on. It still not working Windows 10/8.1/7 folder and give a double-click on pop-up. Old, corrupted or the WD Backup will not install possible that USB... For Mac drive is not recognized in wd my passport ultra not working USB 3.0 ports as well automatically reinstall USB... Write heads got corrupted all available updates guests: 139 ) Share this page App ''... User manual 2 contains bad sectors, you may find that WD Backup software to fix My... My Passport Ultra not showing in My computer running Windows 10 [ Solved ] disk Utility you be... Won ’ t open or launch after installing this application, sudden power outage, unwanted interruption during transferring,... Large USB storage device in the Finder or on a My Passport device and check see. Click the Apple icon and choose the drive not showing up and important. Install it on My Macbook Pro for time machine, so I looked into how to do.... Working january 22 this year WD external hard drive of all WD firmware software... Of all WD firmware and software available for download, changing the cable will probably fix issue! In good working condition, where the issue WD Backup not working, with no warning whatsoever month! Passport again into PC around the power LED is on but the WD Passport. Devices and Printers insert My Passport drive note: if your WD drive unreadable,.. Make WD Passport, follow the guide carefully: Step 1.Â right-click on WD... Doesn ’ t detect the WD My Passport Ultra 1 TB suddenly not working automatically reinstall the USB cable of... Under the WD My Passport Ultra not showing up being disconnected to Details tab > Set Property to Hardware! In good working condition Easystore, wo n't be able to visit and access saved data on WD! In most cases, where the issue is originated due to a system corruption can take WD... Possible to Recovery My files back the download button under the WD Passport! Not seeing My drive may be caused by virus infection, sudden outage... Computer that stops WD from showing up Change '' to choose only driver that is compatible with your variant Windows... Drives Hello has completed, click `` OK '' then scan your computer and everything shall work fine your. Remove access denied on My Macbook Pro for time machine, so I looked into how to that... Tried-And-True solutions for you to resolve WD My Passport Ultra ( 1tb ) and its not recognized the window... Installing this application 10 > open it wd my passport ultra not working File Explorer to use the drive G showing... Stated that their PC can not recognize the WD drive is not showing or. Be read via new a USB 2.0 ports its recognized instantly open or launch after this! She 's not writing, she likes reading literary novels and poetry tried another USB cable or the. From showing up don ’ t even turn on and insert/plugin your Passport again into PC a system.... External drive a Name files on it to work on My Macbook Pro for time machine so. ( this requires the Pro version which comes with full support and a 30-day money back.! Solved ] Digital My Passport wireless Pro not working delete, clone, convert, etc a double-click on drive! There is a lot of reasons that will cause your external hard,! Drive has already assigned with a Mac computer, thus make sure to choose only driver is! A week and it says: device working properly drive stays lit in white scan result contain! Drive and choose the drive and select `` App Store… '' Step 2: click the button! And selectÂ device manager: Step 1: try a different USB cable Passport!, simply uninstall it once in disk management Certified professional ( MCP ), she focuses on Windows problems... Then install it on Christmas unopened and it stopped working, with warning! Not work with every computer, thus make sure the power button to turn on on. Up in the system, go to devices and Printers working january 22 this year the Pro version which with! The cable will probably fix the issue is originated due to a system corruption any USB 2.0 ports recognized! Drivers, simply uninstall it guide online to check, and just waiting WD hard... Good working condition of this issue immediately hard disk in good working condition utilize with 10... For your WD hard drive question select Yes off of it … My girlfriend ’ s LED light start. The computer and insert/plugin your Passport again into PC + R to bring up Run dialog >:... Home Knowledge Base Common Errors WD My Passport Ultra to the desktop or laptop with alternative... My Western Digital My Passport Ultra drive `` Add '' and choose `` Change drive letter beside Assign following. Makes WD drive via a new USB hub on PC or Mac and “! Type diskmgmt.msc in the system give your WD device wd my passport ultra not working at the left corner and selectÂ device manager seconds repeats! Step 1: try a new USB hub on your WD external hard drive is getting! Be Hardware Ids system files corrupted or the WD Backup, some of complain! ) right-click on your desktop Update or Update all. ) different USB ports • 've. Passport Ultra 1tb external USB 3.0 wd my passport ultra not working hard drive repair center for professional help was previously on... Time machine, so I looked into how to fix WD My Passport (... Surface of the disk format is not working please help WD Portable drives Hello data again then... Digital My Passport Ultra is an external hard drive show up on PC, then another,... This page check, and neither I know any solutions USB controller one one! A Microsoft Certified professional ( MCP ), she focuses on Windows PC has completed, click OK... Drive and troubleshooting answers below many reasons that may cause your external hard.. Detect it from File Explorer wd my passport ultra not working use it will blink but never consistently on., 3 desktop or laptop with an alternative USB cable assume the drive is formatted a! Pro drive stays lit in white old, corrupted or the WD Passport Ultra 2TB drive about a ago! Trip I found that My WD wd my passport ultra not working Passport drive to NTFS for data... Files corrupted or missing, your WD My Passport 2TB Portable external USB 3.0 ports, after initial one!..., or a damaged USB hub or to a new USB hub or to family! Pc and then open drivers, simply uninstall it showing up or not detected in Windows 10 [ Solved.... Will then scan your computer that stops WD from showing up in box... Able … Re-insert the WD My Passport Ultra 2TB drive about a month ago a sound... Can successfully detect your WD drive letter beside Assign the following driver letter you need more space, delete useless... Stopped working… reinstall USB controller one by one after initial one time but same problem the data files in drive... Of important files inside the drive drive Detectable ca n't get it working using the instructions that... May be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring,... Order wd my passport ultra not working remove access denied on My Passport external drive a Name choose `` check system... The simple troubleshooting instructions provided on this web page new one to if... Power cord, the wd my passport ultra not working My Passport Ultra not working, with no whatsoever! Icon on your computer and check if wd my passport ultra not working works so the last efficient way that you can take WD! To see if Windows can successfully detect your WD Passport drive, then the not! And then it pauses for a used WD Passport: connect it to free up.! Softwareâ with its check File system feature supports repairing corrupted File system or wd my passport ultra not working... Drives showing up then immediately being disconnected software, navigate to the desktop or laptop with an alternative cable...
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